Merchant Glance Support
Get help with your app account, a connected store, orders and products, optional WordPress media tools, or a problem you can see in the app.
Email support directly
No sign-in is required to contact support. Tell us what you were trying to do, which app screen you were on, and the app version shown at the bottom of Settings.
[email protected]Helpful details to include
App and device
App version, iOS version, device model, and whether the issue happens on Wi-Fi, mobile data, or both.
Where it happened
The selected store name, screen name, approximate time, and the exact safe error message shown.
What you expected
The action you took and what you expected to see, especially after refresh or changing stores.
Optional screenshot
A screenshot can help, but cover customer emails, addresses, payment details, API keys, and passwords first.
Do not send secrets
Never email your SureCart API key, WordPress Application Password, account password, one-time verification code, full payment information, or a customer data export. Support will not ask you to send those secrets by email.
Account and privacy help
- Use the app’s Settings tab to sign out or permanently delete your Merchant Glance app account.
- Read the Account Deletion instructions before deleting.
- For privacy questions, read the Privacy Policy or email the address above.
Merchant Glance is an independent product by World Inspire LLC and is not affiliated with or endorsed by SureCart.
